Sustainability Report 2025
Other ESG Disclosures

Talent Management

Why It Matters

At Swire Pacific, we aim to provide rewarding and fulfilling careers where our people can reach their full potential. We provide competitive remuneration and benefits designed to attract, motivate, and retain talent at all levels. We recognise the importance of personal and professional growth and invest in the development and wellbeing of our people.

Attracting and Retaining Talent

We offer competitive remuneration and employee benefits, including medical benefits, retirement schemes, and bonuses. The Group provides recreational facilities such as holiday homes and leisure boats. We try to recruit locally, searching locally before searching internationally. Normally, vacancies are open first to our own people, then locally, and finally internationally. Remuneration decisions are based on roles and responsibilities, individual and business performance, and conditions in the employment markets in which we operate. Employees are entitled to paid annual leave in accordance with labour laws and company policy, and we have processes in place to remind them to take their full entitlement each year. Work schedules are determined by job roles and local labour laws.

In Hong Kong, our parental leave policy provides 14 weeks’ leave for the primary caregiver and four weeks’ leave for the secondary caregiver for Swire Pacific employees. Our operating companies have similar parental leave policies. The People section of this report provides details on our employment policies and practices.

In 2025, our new hire rate was 11% and the average staff tenure was 9.3 years. Staff turnover is monitored with a view to identifying and managing problems as they arise, and to retaining talent. The voluntary turnover rate for permanent staff was 10% in 2025, which was improved from 2024.

Our goal is to enable our employees to flourish, encouraging them to take pride in our culture and to give them an experience which inspires them to do their best for our businesses.

Induction sessions for new Swire Pacific staff cover a number of different areas from our organisational structure, history, principal operations, and Corporate Code of Conduct, to our sustainable development strategy, intranet and the Swire Hong Kong Staff Association. We also organise site visits to some of our operating companies in Hong Kong.

We do our best to ensure that employees receive regular, objective, fair and open assessments of their performance and are rewarded accordingly. Depending on the operating company and job duties of the individual, between 92% to 100% of employees at Swire Properties, Swire Coca-Cola, HAECO and our Trading & Industrial Division receive individual performance reviews.

Employees who have received notice of termination of their employment can access professional counselling through our personal assistance and outplacement service. The service is designed to help them search for new jobs and to adjust to their change of circumstances.

Engaging with Staff

We believe in open and timely communication with our employees on matters affecting them. At Group-level and in our operating companies, we communicate with our people through our intranet, social media, newsletters, surveys, informal gatherings and staff forums. Where relevant, we do our best to build constructive and productive relations with employee representatives.

In 2025, Swire Properties and HAECO group conducted dedicated employee engagement surveys. Swire Properties' 2025 People Engagement Survey recorded a 94% response rate and an 83% employee engagement index rating1. HAECO's engagement survey recorded a 61% response rate and an 87 engagement score. The Swire Hong Kong Staff Association organises and sponsors sports and recreational activities, classes for interest groups and community services for our employees in Hong Kong.

Subsidiaries also organise their own employee wellness and engagement activities (see People and Communities). HAECO Hong Kong’s HiHAECO app facilitates sharing, entertainment, learning and rewards. Swire Pacific head office and our operating companies regularly feature staff stories in internal newsletters and online.

1. Includes permanent staff across its Hong Kong and Chinese Mainland portfolios and at Swire hotels.

Training and Development

We develop our people by on-the-job learning, mentoring, coaching, classroom training and online learning. In 2025, the average number of hours of training per employee at the Group was 47 hours, an 5% increase from the previous year. Overall, 99% of male staff and 99% of female staff received training in 2025. On average, we spent over HK$2,040 per employee, compared with approximately HK$2,094 in 2024. This does not include informal and on-the job learning, where much of our employee training happens.

Operating companies have their own apprenticeship, traineeship and internship programmes.

Swire Properties has various talent attraction programmes that are tailored to specific career paths, including programmes for technical trainees, property executives and hotel management. Internship opportunities are offered to penultimate-year undergraduates who seek careers in property development and hotel management.

HAECO offers a range of trainee programmes designed to equip participants with the skills, knowledge, and hands-on experience for a successful career in aircraft engineering and maintenance. Through its dedicated training academy, the company provides practical workshops, industry mentorship, and a clear pathway to advancement within the aviation industry.

Please see the sustainability reports of our operating companies for more information.

Building a Pipeline of Future Leaders

Our Learning and Development team designs and delivers learning and development programmes for our management staff. Managers with high potential attend business management and executive programmes at INSEAD and Stanford University. All training programmes emphasise sustainability and aim to develop a strong corporate culture and leadership style that is consistent with our values.

Every year, we recruit high-calibre individuals with a view to developing them into future leaders within the Group. Through three structured programmes, which focus on management, finance and human resources, we provide them with coaching, mentoring and various development initiatives. Sustainable development and the business opportunities it creates is covered in their training.